Complaint 1057117
2004 BMW X5 • VISIBILITY:SUN/MOON ROOF ASSEMBLY • incident Apr 15, 2014
- Complaint ID
- 1057117
- Make
- BMW
- Model
- X5
- Model Year
- 2004
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Incident Date
- Apr 15, 2014
- Date Received
- Apr 15, 2014
- Data As Of
- Sep 1, 2026
Complaint Summary
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Owner Narrative
AS PER THE BELOW BMW SERVICE BULLETIN, I HAVE A DEFECTIVE SUNROOF CASSETTE AS IT DOESN'T HAVE ADEQUATE WATER MANAGEMENT AND CAUSES WATER TO LEAK INTO THE FRONT AND REAR COMPARTMENTS AND CAN CAUSE ELECTRICAL CONTROL MODULES TO GET WET AND BECOME DAMAGED. THIS IS A SAFETY HAZARD CAUSED BY THE POTENTIAL FLOODING. SI B 54 06 06 SPECIAL ROOFS NOVEMBER 2006 TECHNICAL SERVICE THIS SERVICE INFORMATION BULLETIN SUPERSEDES S.I. B54 06 06 DATED AUGUST 2006. DESIGNATES CHANGES TO THIS REVISION SUBJECT WATER LEAK FROM PANORAMIC SUNROOF MODEL E53 (X5 SAV), E61 (5 SERIES SPORT WAGON) AND E83 (X3 SAV) EQUIPPED WITH PANORAMIC SUNROOF (S402A) SITUATION CUSTOMER MAY COMPLAIN OF A WATER LEAK FROM THE OVERHEAD CONSOLE AREA DURING HEAVY RAIN OR WHEN DRIVING/PARKING ON A STEEP SLOPE FACING DOWNHILL. CAUSE POSSIBLE CAUSES: A.OBSTRUCTED OR DAMAGED DRAINS OR DRAIN TUBES. B.VOID IN THE WINDSHIELD URETHANE BEAD. C.EXCESSIVE GAPS BETWEEN THE GLASS PANELS AND THE PERIMETER SEAL. D.INADEQUATE WATER MANAGEMENT SYSTEM IN THE SUNROOF CASSETTE. *TT
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.