Complaint 1041739

Complaint Summary

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Owner Narrative

DRAINING MY BLACK WATER TANK, AND CONNECTED A HOSE TO TANK FRESH WATER SCRUBBER. WATER STARTED RUNNING ONTO GROUND FROM UNDERNEATH UNIT. SHUT OFF WATER, AND FOUND A HIDDEN IN LINE CHECK VALVE MODEL 571 FROM B AND B MFG HAD MALFUNCTIONED, ALLOWING WATER TO FLOOD THE FURNACE/WATERHEATER COMPARTMENT, BEDROOM FLOOR, AND OTHER AREAS. FURNACE IS 12V, BUT WH IS DUAL GAS/110V, THUS HAD THE WH BEEN OPERATING ON 110, AND WATER GOT TO THE ELECT WIRES, MY WIFE, WHO WAS WALKING BAREFOOTED IN BR, COULD HAVE BEEN HURT. B AND B REQUIRES THE MFG TO PLACE THEIR WARNING TAG AT INLET AND NOT ENCLOSE THE VALVE IN A HIDDEN AREA, FOR IT CAN " VENT WATER DURING NORMAL FUNCTIONING." NEITHER OF THESE INSTRUCTIONS FROM B AND B OCCURRED ON MY UNIT. I HAVE BLOGGED WITH OTHERS ON THIS ISSUE, AND HAVE FOUND THE SAME VALVE PROBLEM, DATEING BACK TO 2010, ON BOTH JAYCO AND OTHER MFGS. I'AM THE SECOND OWNER, SO WARRANTY DOES NOT APPLY. JAYCO CORPORATE SERVICE PEOPLE SAID THEY WERE SORRY ABOUT THE ABSENT TAG, AND TO JUST DO AWAY WITH THE VALVE. WHAT ABOUT THE HUNDREDS OF OTHER OWNERS WITH THIS SAME VALVE? LIKE ME, THE PROBLEM IS FOUND, WITH OUT ANY WARNING, *TR ## VIN PASSED ## JAYCO EAGLE SERIES 298RLS ##

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.