Recall 24V402000 scope
Recall 24V402000
Loss of Steering from Tie Rod Separation • STEERING • reported Jun 4, 2024 • • 541 units affected
View official record on NHTSA.gov · federal source of truth
- Campaign
- 24V402000
- Mfr Recall #
- D24R6
- Recall Type
- Vehicle
- Component
- STEERING
- Remedy completion
- 77.5%
- Makes
- FCCC, FREIGHTLINER, WESTERN STAR
- Model Years
- 2025
- Affected Units
- 541
- Country
- US
- Data As Of
- May 22, 2026
What this recall is about, in plain English
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Cascadia, 108SD, 114SD, Business Class M2, Western Star 47X, 49X, Freightliner Custom Chassis S2RV 106, and S2C 106 transit buses, cabs, and chassis. Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash. Dealers will replace the tie rod assembly, free of charge.
Synthesized from the NHTSA defect summary, consequence, and remedy fields shown below.
This recall describes a safety risk and the remedy is still pending. Affected vehicles should be parked or driven only as needed until the manufacturer issues guidance. Always verify directly with the manufacturer or your dealer using the campaign number.
How serious is this recall vs others?
Each card compares this campaign against an NHTSA-derived peer baseline. Cards omit themselves when the denominator is too thin to be useful.
Risk Summary (Consequence)
Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.
Defect Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Cascadia, 108SD, 114SD, Business Class M2, Western Star 47X, 49X, Freightliner Custom Chassis S2RV 106, and S2C 106 transit buses, cabs, and chassis. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.
Remedy
Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Key Dates
Affected Vehicles
8 vehicles under this recall
| Make | Model | Year |
|---|---|---|
| FCCC | S2C | 2025 |
| FCCC | S2RV | 2025 |
| FREIGHTLINER | 108SD | 2025 |
| FREIGHTLINER | 114SD | 2025 |
| FREIGHTLINER | BUSINESS CLASS M2 | 2025 |
| FREIGHTLINER | CASCADIA | 2025 |
| WESTERN STAR | 47X | 2025 |
| WESTERN STAR | 49X | 2025 |
Official Sources & Documents
Links to NHTSA.gov and Part 573 recall reports when available — hosted by NHTSA, not TruckCodex
- NHT Go to Recall
Documents hosted on nhtsa.gov. Links open in a new tab.
Recalls Affecting the Same Makes
Campaigns touching FCCC, FREIGHTLINER, WESTERN STAR from other manufacturers (last 3 years)
| Campaign | Component | Units |
|---|---|---|
| 26V079000 | ELECTRICAL SYSTEM | 26,960 |
| 26V066000 | STEERING | 280 |
| 25V760000 | SUSPENSION | 18,783 |
| 25V603000 | STEERING | 343 |
| 25V601000 | SERVICE BRAKES, AIR | 402 |
| 25V504000 | STEERING | 176 |
| 25V440000 | FUEL SYSTEM, OTHER | 4 |
| 25V326000 | ELECTRICAL SYSTEM | 22,271 |
| 25V295000 | SERVICE BRAKES, AIR | 68 |
| 25V187000 | EXTERIOR LIGHTING | 1,968 |
Related NHTSA Investigations
Investigations opened by ODI covering the same manufacturer or makes (FCCC, FREIGHTLINER, WESTERN STAR) in the last 3 years
| Investigation | Component |
|---|---|
| EA25006 | FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST |
| PE24032 | ELECTRICAL SYSTEM |
Related NHTSA Complaints
Consumer complaints for the same make, model, and year within two years of the recall report date
Of 6 related complaints, the most reported components are Electrical System (1), Exterior Lighting:Turn Signal:Flasher Unit (1), Power Train (1).
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: See the Fleet Recall Workflow Guide for the operator workflow to sweep your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.
How to verify your vehicle is affected
- Find your VIN. Locate your 17-character Vehicle Identification Number on the lower-left corner of your windshield, on the driver's-door jamb sticker, or on your vehicle registration. The VIN is the only reliable way to confirm whether a specific vehicle falls under a recall — make/model/year alone is not enough.
- Check your VIN on this site. Enter the VIN at /vin/ to see every open recall tied to your specific vehicle, including 24V402000. Our lookup pulls directly from the NHTSA recall database and refreshes daily.
- Cross-reference with the official NHTSA recall search. For a second source of truth, run the same VIN through https://www.nhtsa.gov/recalls. If both this site and NHTSA show the same campaign as open for your VIN, it applies — schedule the repair.
- Contact your dealer if affected. Bring the campaign number, your VIN, and your registration to an authorized dealer for the make. The dealer performs the remedy at no cost. If you've already paid for a related repair, bring the receipt — the manufacturer is required to reimburse pre-recall repairs that addressed the same defect.
Frequently asked questions about recall 24V402000
What does this recall mean for me as a vehicle owner? ▾
Is this recall under remedy yet? ▾
How do I find out if my specific VIN is affected? ▾
Who pays for the recall remedy? ▾
What if I've already had repair work done that addresses this issue? ▾
How do I check the recall status by VIN? ▾
What if this recall isn't fixed and I sell the vehicle? ▾
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Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.