Recall 12V340000 scope

Affected units
1,429
Vehicles identified
12
Makes involved
3
Model years
1

Recall 12V340000

VISIBILITY:GLASS, SIDE/REAR • reported Jul 19, 2012 • • 1,429 units affected

Remedy pending

View official record on NHTSA.gov · federal source of truth

Campaign
12V340000
Component
VISIBILITY:GLASS, SIDE/REAR
Makes
COLLINS, CORBEIL, MID-BUS
Model Years
2012
Affected Units
1,429
Country
US
Data As Of
Apr 5, 2026

What this recall is about, in plain English

COLLINS has issued a recall affecting visibility. In the event of a crash, vehicle occupants may not be able to exit the bus, increasing the risk of injury. Collins will notify owners, and dealers will repair the buses free of charge.

Synthesized from the NHTSA defect summary, consequence, and remedy fields shown below.

Should you be worried?

This recall describes a safety risk and the remedy is still pending. Affected vehicles should be parked or driven only as needed until the manufacturer issues guidance. Always verify directly with the manufacturer or your dealer using the campaign number.

Risk Summary (Consequence)

In the event of a crash, vehicle occupants may not be able to exit the bus, increasing the risk of injury. If all the fasteners on a single retaining bar failed, the window would not remain secured to the bus, creating a risk of injury for passengers or persons outside of the bus.

Defect Summary

Collins is recalling certain model year 2012 Collins, Mid-Bus, or Corbeil SL, SH, DH, and DE model school and multi-function school activity buses manufacturer from March 15, 2012, through October 30, 2012, equipped with Spectal split sash emergency egress windows. The split sash windows fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may have an improperly installed retainer bar, insufficient strength of the egress window latch connecting rod, and/or missing or failed window fasteners.

Remedy

Collins will notify owners, and dealers will repair the buses free of charge. The safety recall began during September 2012. Owners may contact Collins at 1-800-533-1850.

Key Dates

Report Date
Jul 19, 2012
Owner Notification
Unknown
Remedy Available
Unknown

Affected Vehicles

12 vehicles under this recall

Make Model Year
COLLINS DE 2012
COLLINS DH 2012
COLLINS SH 2012
COLLINS SL 2012
CORBEIL DE 2012
CORBEIL DH 2012
CORBEIL SH 2012
CORBEIL SL 2012
MID-BUS DE 2012
MID-BUS DH 2012
MID-BUS SH 2012
MID-BUS SL 2012

Official Sources & Documents

Links to NHTSA.gov and Part 573 recall reports when available — hosted by NHTSA, not TruckCodex

Documents hosted on nhtsa.gov. Links open in a new tab.

How to Act on This Recall

How to verify your vehicle is affected

  1. Find your VIN. Locate your 17-character Vehicle Identification Number on the lower-left corner of your windshield, on the driver's-door jamb sticker, or on your vehicle registration. The VIN is the only reliable way to confirm whether a specific vehicle falls under a recall — make/model/year alone is not enough.
  2. Check your VIN on this site. Enter the VIN at /vin/ to see every open recall tied to your specific vehicle, including 12V340000. Our lookup pulls directly from the NHTSA recall database and refreshes daily.
  3. Cross-reference with the official NHTSA recall search. For a second source of truth, run the same VIN through https://www.nhtsa.gov/recalls. If both this site and NHTSA show the same campaign as open for your VIN, it applies — schedule the repair.
  4. Contact your dealer if affected. Bring the campaign number, your VIN, and your registration to an authorized dealer for the make. The dealer performs the remedy at no cost. If you've already paid for a related repair, bring the receipt — the manufacturer is required to reimburse pre-recall repairs that addressed the same defect.

Frequently asked questions about recall 12V340000

What does this recall mean for me as a vehicle owner?
Recall 12V340000 means the manufacturer has identified a defect or noncompliance that may affect your vehicle. Repair work is performed at no cost to you under 49 U.S.C. § 30120. You don't have to do anything until you receive an owner notification letter, but you can act sooner if you want — bring this campaign number to your dealer.
Is this recall under remedy yet?
Not yet — as of the last NHTSA refresh on this page, no remedy date is on file. Affected owners should monitor their mail for the manufacturer's notification letter and contact a dealer in the meantime.
How do I find out if my specific VIN is affected?
Run your VIN through our VIN check tool to see all open recalls tied to your specific vehicle, including this one. NHTSA also offers an official lookup at nhtsa.gov/recalls. Both pull from the same federal source.
Who pays for the recall remedy?
The manufacturer pays. Federal law requires the manufacturer to repair, replace, or refund the affected vehicle or component at no cost to the owner — including parts, labor, and reasonable diagnostic time. If a dealer tries to charge you for a recall remedy, contact the manufacturer's customer line first, then NHTSA at 1-888-327-4236.
What if I've already had repair work done that addresses this issue?
Save the receipt. Federal law requires the manufacturer to reimburse you for pre-recall repairs that addressed the same defect, subject to the reimbursement window the manufacturer publishes in its notification letter (typically the first refund period covers repairs going back to the earliest awareness date). Submit the receipt directly to the manufacturer with your VIN and the campaign number.
How do I check the recall status by VIN?
Use our VIN lookup tool — it returns every open recall, including completion status when the manufacturer reports it. The result also links back to each campaign's detail page.
What if this recall isn't fixed and I sell the vehicle?
You're not legally required to complete a recall before selling a used vehicle, but most state titling agencies and many dealers will run a VIN check during the sale. Disclose the open recall to the buyer in writing — undisclosed safety recalls are a common basis for post-sale fraud claims.
Where can I see all recalls for COLLINS DE 2012?
Browse all COLLINS recalls on this site, or visit the manufacturer's page to filter by year and component.