Complaint 948544
2011 CROSSROADS SUNSET TRAIL • EQUIPMENT:RECREATIONAL VEHICLE/TRAILER • incident Jul 14, 2012
- Complaint ID
- 948544
- Make
- CROSSROADS
- Model
- SUNSET TRAIL
- Model Year
- 2011
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Incident Date
- Jul 14, 2012
- Date Received
- Nov 8, 2012
- Data As Of
- Sep 1, 2026
Complaint Summary
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Owner Narrative
CPSC#I12B0096A. CROSSROADS SUNSET TRAILER. CONSUMER STATED THE TRAILER IS STUCK IN THE SLIDE OUT POSITION. *LN THE CONSUMER STATED THE SLIDE OUT BECAME STUCK TWO MORE TIMES; ONCE WHILE IN HIS POSSESSION AND ONCE AT THE DEALER, WHEN THE CLAIMED IT WAS FIXED. THERE WAS NO MANUAL OVERRIDE FOR EMERGENCY SITUATIONS, BUT RATHER AN ELECTRICAL BYPASS SYSTEM THAT WAS NOT ACCESSIBLE BECAUSE IT WAS HIDDEN ON A SIDEWALL CABINET NEXT TO THE FLOOR. TO MAKE THE SLIDE OUT TRAVEL READY BY PUSHING IT BACK IN, REQUIRED A STEP LADDER, TOOLS, SPECIFIC MECHANICAL KNOWLEDGE OF THE SLIDE OUT SYSTEM AND THREE PEOPLE TO PUSH IT BACK.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.