Complaint 886754

2010 AUDI Q7 • FUEL SYSTEM, DIESEL • incident Oct 8, 2011

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
886754
Make
AUDI
Model
Q7
Model Year
2010
Incident Date
Oct 8, 2011
Date Received
Oct 21, 2011
Data As Of
Sep 1, 2026

Complaint Summary

FUEL SYSTEM, DIESEL

Owner Narrative

AS DRIVING ONTO THE HIGHWAY, WHEN ACCELERATING TO GET TO HIGHWAY SPEED VEHICLE LOST POWER WENT INTO LIMP MODE AND WAS NOT ABLE TO ACCELERATE. WAS ALMOST REARENDED BY TRACTOR TRAILER BECAUSE OF THIS ( HAD TO PULL ONTO THE SHOULDER TO GET OUT OF THE WAY). ALSO THE GLOW PLUG INDICATOR LIGHT STARTED FLASHING AND CHECK ENGINE LIGHT CAME ONE. TOOK THE CAR TO THE DEALER ( AUDI OF FAIRFIELD CT) THEY FOUND THAT THERE WAS A PROBLEM WITH THE HPFP METAL SHAVINGS IN THE FUEL SYSTEM AND THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM. THEY ALSO SAID THAT IT MIGHT BE FROM PUTTING GASOLINE INSTEAD OF DIESEL FUEL, BUT I AM SURE I HAVE ALWAYS USED DIESEL AS I KEPT ALL RECEIPTS FROM GASSTATIONS. THEY WILL REPLACE THE ENTIRE FUEL SYSTEM AT NO COST TO ME, UNDER THE WARRANTY, BUT I THINK IT IS A PROBLEM THAT NEEDS TO BE ADDRESSED! THANK YOU *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.