Complaint 812846

Complaint Summary

TIRES

Owner Narrative

(1) TREAD SEPARATION AND (2) BLOWOUTS OUT OF (9) KUHMO ROAD VENTURE APT/KL51, 235X85X16 E RATED TIRES WITHIN 6600 MILES OF INSTALLATION. THE FIRST TIRE SEPARATED AT 2957 MILES. A REPLACEMENT WAS ORDERED FROM ORIGINAL VENDOR (THE TIRE RACK) WHEN NO KUMHO DEALER WOULD REPLACE IT. THE SECOND TIRE BLEWOUT AT 5668 MILES ON SUNDAY AUGUST 29, 2010 AND A UNIROYAL REPLACEMENT WAS PURCHASED FROM WALMART FOR $159.89. THE THIRD TIRE BLEWOUT AT 6598 MILES, SPARE WAS MOUNTED FOR APPROXIMATELY 160 MILES HOME. THE TIRE RACK AND CHARLES ROUSH AT KUMHO WERE CALLED ON S EPTEMBER 1, 20010. ONE OF THE TIRES WAS TAKEN TODISCOUNT TIRE OF TEXAS, SEPTEMBER 7, 2010, CHARLES ROUSH AGAIN COULD NOT BE CONTACTED AND NO ADJUSTMENT WOULD BE MADE WITHOUT HIS APPROVAL. I GET THE SAME FROM MAGGEN AT THE TIRE RACK. IT APPEARS THAT KUMHO KNOWS THERE IS A PROBLEM WITH MATERIALS AND WORKMANSHIP AND CHOOSES NOT TO HONOR THEIR WARRANTY. DEALERS CONTINUE TO SELL THE PRODUCT THAT IS VERY HIGHLY RATED; BUT WILL NOT MAKE ADJUSTMENTS. MY FAMILY AND I ARE LUCKY THAT WE STOPPED WHEN THE RIGHT FRONT TIRE DELAMITATED AND THE TWO BLOWOUT WERE ON DUAL WHEELS OR OUR RV WOULD PROBABLY PILED UP ON THE SIDE OF THE HIGHWAY. WHAT TESTS ON THESE TIRES HAS BEEN DONE PER 49 CFR PART 571, JUNE 1, 2007? THERE IS A PROBLEM WITH KUMHO. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.