Complaint 724104

Complaint Summary

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Owner Narrative

RECALL ON DOMETIC REFRIGERATOR MODEL # RM2652 SERIAL NUMBER 24303533. WE TOOK OUR CAMPER TO LAKESIDE RV IN ANDERSON SC TO HAVE TO RECALL TAKEN CARE OF. WE DID NOT USE OUR CAMPER UNTIL THE FOLLOWING SPRING. THE FURNACE OR REFRIGERATOR WOULD NOT WORK. MY HUSBAND CALLED THE LAKESIDE RV, BECAUSE WE WERE CAMPING IN GA. HE COULD TELL THE SAFETY SWITCH WOULD NOT CLOSE. IT STAYED IN THE OPEN POSITION AS IF THE CAMPER WERE ON FIRE. AFTER TALKING WITH A TECH AT LAKESIDE, HE DISCONNECTED THE SAFETY SWITCH, AT WHICH TIME THE REFRIGERATOR AND FURNACE STARTED BACK WORKING. AFTER OUR TRIP HE PUT THE SWITCH BACK IN PLACE. LAKESIDE RV SAID THE SWITCH / RECALL HAS NOTHING TO DO WITH THE FURNACE/FRIG NOT WORKING. AFTER CALLING AGAIN THIS SUMMER , THEY MADE AN APPOINTMENT TO LOOK AT OUR CAMPER AND "WORK ON THE FURNACE". I TOLD THEM THE FURNACE IS NOT THE PROBLEM . THE CAMPER I STILL UNDER WARRANTY, HOWEVER THE PROBLEM DID NOT START UNTIL THE SAFETY SWITCH/ DUCT WAS PUT ON. I JUST WANT TO CAMP IN MY CAMPER WITH MY KIDS AND FEEL SAFE. I WANT IT FIXED RIGHT WITHOUT A COST TO ME . *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.