Complaint 710554
1994 FORD EXPLORER • STRUCTURE:BODY • incident Feb 28, 2009
Crash
No
Fire
No
Injuries
1
Deaths
0
- Complaint ID
- 710554
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 1994
- Component
- STRUCTURE:BODY
- Incident Date
- Feb 28, 2009
- Date Received
- Mar 3, 2009
- Data As Of
- Sep 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
TL*THE CONTACT OWNS A 1994 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE BRACKETS FRACTURED AND THE GLASS FELL OUT AND STRUCK HER ON THE HEAD. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V310001 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD HAVE TO PAY $200 FOR THE REPAIR. CURRENTLY, THE WINDOW CAN NO LONGER BE OPENED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.