Complaint 681180

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

MY WIFE AND I LEFT OUR HOME IN SURFSIDE BEACH, SC FOR A WEEKEND OF NC CAMPING. WE PASSED THROUGH CONWAY, SC ON HWY 501. MY WIFE ASKED IF I LEFT THE EMERGENCY BRAKE ON, BECAUSE THERE CAME A SMELL OF OVERHEATED BRAKES. MY BRAKE WAS OFF, AND WE THOUGHT THE SMELL WAS COMING FROM TRAFFIC AHEAD OF US. THE SMELL GOT STRONGER, THE TRANSMISSION WAS NOT SHIFTING INTO OVERDRIVE AND I ALSO NOTICED A DECREASE IN FUEL ECONOMY (ON BOARD MPG COMPUTER). WE WERE DOING ABOUT 55 MPH. AS I PULLED INTO A GAS STATION IN AYNOR, SC TO CHECK THINGS I DISCOVERED I HAD NO BRAKES (PEDAL WENT TO THE FLOOR). I PUMPED THE BRAKES AND MANAGED TO PULL IN; WE COULD FEEL HEAT COMING OFF THE REAR WHEELS (AND SMELL) WHEN WE WALKED AROUND THE COACH. THE ABS MALFUNCTION LIGHT WAS ALSO ILLUMINATED. OUR RV IS A 2004 36 FT. BOUNDER ON A W22 WORKHORSE CHASSIS. THE RV WAS BUILT IN JULY, 2003 (07/03), AND HAS LESS THAN 20,000 MILES ON IT. I CALLED WORKHORSE AND ASKED FOR THE CLOSEST SERVICE CENTER. I WAS GIVEN THE NAME OF A MYRTLE BEACH, SC CENTER, SO I CALLED THEM TO ARRANGE A TOW. THE TOW TRUCK OPERATOR DID NOT WANT TO TOW MY RV FROM AYNOR TO MYRTLE BEACH WITH A REAR BRAKE PROBLEM. I PAID $1303.29 FOR PARTS (2 REAR CALIPERS, 2 ROTORS, BRAKES , 2 ABS SENSORS AND 2 AXLE SEALS) WHICH I PURCHASED FROM THE MYRTLE BEACH WORKHORSE CENTER AND CARRIED TO THE AYNOR SERVICE STATION WHERE I PAID $506.26 FOR THEM TO INSTALL THE NEW PARTS. NOTE: THE RIGHT REAR ABS SENSOR MELTED OUT OF THE REAR WHEEL ON THE PASSENGER SIDE. I HAVE THE OLD PARTS. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.