Complaint 648446

Complaint Summary

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Owner Narrative

TL*THE CONTACT OWNS A 1993 FORD EXPLORER. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACT NOTICED DARK SMOKE COMING THROUGH THE VENTS. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED IT WHEN THE SMOKE CEASED. WHILE DRIVING 25 MPH, THE SMOKE REAPPEARED. THE CONTACT LOOKED UNDER THE HOOD, BUT COULD NOT LOCATE THE SOURCE OF THE FAILURE. THE CONTACT HAD THE HEATER FUSE REMOVED, WHICH STOPPED THE VEHICLE FROM SMOKING. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 89,000. UPDATED 05/27/08 *BF THE CONSUMER STATED THE AC ONLY WORKED ON HIGH AND THE REAR WINDSHIELD WIPER DID NOT WORK. UPDATED

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.