Complaint 622820
2005 DODGE SRT-4 • STEERING • incident May 16, 2005
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STEERING
Owner Narrative
I PLACED A COMPLAINT IN MAY 05, 3 MONTHS AFTER I PURCHASED MY 05 DURANGO BECAUSE IT WAS MAKING A POPPING NOISE WHEN I TURN. THE DEALERSHIP HAS REPLACED THE INTERMEDIATE SHAFT, SWAYBAR LINKS, AND THE RACK AND PINION AND YET I STILL HAVE A POPPING NOISE WHEN I TURN. I AM NOW OUT OF MY FACTORY WARRANY AND AM INTO MY EXTENDED WARRANTY. I THINK THAT ITS WRONG THAT I AM NOW HAVING TO PAY $50 FOR THE DEALERSHIP TO CHANGE PARTS THAT DO NOT FIX THE PROBLEM THAT THEY SHOULD HAVE FIXED PRIOR TO MY FACTORY WARRANTY RUNNING OUT. *JB
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.