Complaint 608066

Complaint Summary

POWER TRAIN:AUTOMATIC TRANSMISSION

Owner Narrative

PURCHASED VEHICLE WITH CLEAN CARFAX RECORD IN FEB 06 WITH 75K MILES. AT 81K MILES TRANSMISSION STARTED GOING INTO LIMP MODE(SLAMS INTO SECOND GEAR REGARDLESS OF VEHICLE SPEED). TOOK CAR TO DEALERSHIP FOR DIAGNOSTIC. THEY STATED THE INPUT AND OUTPUT SPEED SENSORS WERE FAILING ACCORDING TO THE COMPUTER. I REPLACED THEM. A WEEK LATER THE TRANSMISSION FULLY FAILED. TOWED TO A REPUTABLE TRANSMISSION CHAIN STORE. THEY FULLY REBUILT THE MECHANICALS OF TRANSMISSION AND REPLACED THE SPEED SENSORS AGAIN. AS I DROVE HOME THE TRANSMISSION RETURNED TO LIMP MODE. RETURNED TO SHOP. THEY TEST DROVE IT AND SECOND GEAR CLUTCHES BURNED UP. THEY REBUILT IT AGAIN AND ALSO REPLACED VALVE BODY AND SOLENOID PACK. I DROVE THE CAR FOR A MONTH BEFORE IT AGAIN STARTED LIMPING. TOOK THE CAR TO ANOTHER DEALERSHIP FOR DIAGNOSIS. THEY BLAMED THE SHOP AND STATED THEY COULDN'T DO ANYTHING FOR ME BUT UPGRADE THE FLASH IN THE TRANSMISSION COMPUTER. THE COMPUTER DIAGNOSTICS COULD NOT REVEAL WHY THE COMPUTER WAS PUTTING THE CAR IN LIMP. RETURNED CAR TO PREVIOUS TRANSMISSION SHOP FOR YET ANOTHER REBUILD. DROVE CAR 2 MONTHS BEFORE IT AGAIN STARTED LIMPING. RETURNED CAR TO TRANS SHOP, THEY REBUILT IT AGAIN. STILL COULDN'T FIND CONCRETE CAUSE, REPLACED VALVE BODY AGAIN, HAD ME BUY REPLACEMENT TRANSMISSION COMPUTER FROM DODGE, THIS FIXED IT FOR ANOTHER 2 MONTHS. YESTERDAY IT AGAIN STARTED GOING INTO LIMP. THERE IS 200 MILES REMAINING IN THE 12,000 MILE REBUILD WARRANTY FROM THE FIRST REBUILD SO IT WILL BE IN THE SHOP FOR THE 5TH TIME IN LESS THAN A YEAR. *NM

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.