Complaint 595847

Complaint Summary

POWER TRAIN:AUTOMATIC TRANSMISSION

Owner Narrative

AUTO TRANSMISSION DOWNSHIFTS AT FREEWAY SPEEDS, THROWING DRIVER TOWARDS WINDSHIELD. PROBLEM BEGAN 2003. HAVE MANY, MANY SERVICE VISITS. LUBE SHOP FLUSHED SYSTEM. DEALER REPLACED TPS SWITCH, DEALER REPLACED TCM, TRANS SHOP REBUILT TRANSMISSION WITH NEW TORQUE CONVERTER AND NEW INPUT AND OUTPUT SWITCHES (WORKED ONE YEAR) THEN PROBLEM RETURNED. TRANS SHOP FLUSHED SYSTEM, TRANS SHOP REPLACED TPS (AGAIN), TRANS SHP RECOMMENDED TO REPLACE TCM (AGAIN), BUT, DEALER SAID NO PROBLEM FOUND. ANOTHER DEALER SAYS TPS BAD. WHEN I SAID IT WAS REPLACED 100 MILES EARLIER, THEY SAID THAT IT WAS EITHER WIRING SHORT, OR MAIN COMPUTER FAILURE, HAS NO WAY TO KNOW WHAT PROBLEM IS. ALSO SAID THAT IF I FIX THE "WIRING" I WOULD HAVE TO REBUILD THE TRANSMISSION (AGAIN), AWEN I SAID IT WAS REBUILT LAST YEAR, DEALER CHANGED HIS STORY AND SAID I DID NOT HAVE TO REBUILD TRANSMISSION. DEALER RECOMMENDS JUNKING THE CAR. MANUFACTURER IS NOT HELPING AT ALL. NOT LOOKING FOR FREE WORK, I ALREADY SPENT $3000. I JUST WANT THE PROBLEM FIXED. IT IS EXTREMELY DANGEROUS. THIS IS A KNOWN PROBLEM FOR DODGE, BUT THEY WON'T FIX IT, AND THEY WON'T ADMIT TO A PROBLEMATIC TRANSMISSION IN THIS 4 SPEED. *NM

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.