Complaint 530108

Complaint Summary

TIRES:TREAD/BELT

Owner Narrative

WHILE DRIVING 2003, FORD, ESCAPE WITH 13.970 MILE WITH GENERAL AMERI - TRAC, 225/70R15 PASSENGER REAR TIRE THREAD SEPARATED FROM TIRE, CAUSING DAMAGE TO UNDER CARRIAGE AND BUMPER. WHILE REPLACING TIRE WITH SPARE NOTICED DRIVER'S REAR TIRE ALSO STARTED TO SEPARATE. ESCAPE WAS TO UNSAFE TO DRIVE AT THIS POINT, AND HAD TO BE TOWED TO CUTTER FORD DEALERSHIP, AIEA HAWAII. DEALERSHIP WOULD NOT DO ANYTHING, SAYING TIRES WERE ON FOR 12,000 MILES OR 1 YEAR. TOOK CAR TO SEARS TO HAVE TIRES REPLACED WHICH COST LITTLE OVER 250.00, BUT THIS DIDN'T INCLUDE ANY BODY DAMAGE CAUSED BY THE TIRE. IT APPEARED TO M THAT DEALERSHIP WISH TO AVOILD ANY PROBLEMS WITH TIRES, LIKE PREVIOUS TIRE PROBLEMS. TIRES HAVE ALWAYS BEEN DIVEN ON PAVED ROADS. HAVE RETAINED THE PAPERWORK FROM SEARS ON THE CONDITION OF TIRES.*AK

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.