Complaint 477613

Complaint Summary

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Owner Narrative

I BOUGHT A 2001 CHEVROLET METRO FOR MY DAUGHTER IN JUNE OF 2002 WITH A 3 YEAR OR 35,000 MILE WARRANTY CARRYING FORWARD WITH THE PURCHASE. AT THE TIME THE ODOMETER READ 33,374. THE AIR CONDITIONER DID NOT WORK IN JUNE OF 2003 AND THE COMPRESSOR HAD TO BE REPLACED WITH A BILL OF $1,156.63. THE CAR MILEAGE WAS SLIGHLY OVER 35,000 SO WAS OUT OF WARRANTY. ON MAY 8, 2004 (LESS THAN 1 YEAR LATER), THE AIR CONDITIONER DOES NOT WORK AGAIN. THE COMPRESSOR IS FINE BUT NOW THERE ARE LEAKS AT TWO LINES HIGH AND LOW. THE PRICE TO FIX THIS PROBLEM IS $750. THIS CAR IS ONLY FOUR YEARS OLD AND HAS ALREADY HAD TWO PROBLEMS WITH THE AIR CONDITIONER. WHEN THE COMPRESSOR WAS REPLACED IN 2003, THE MECHANIC STATED THAT HE WAS STARTING TO SEE CHEVY METROS WITH THIS PROBLEM AND WAS SURPRISED THAT A RECALL HAD NOT BEEN MADE.*AK

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.