Complaint 407338
2001 FORD ESCORT • SUSPENSION • incident Sep 15, 2002
- Complaint ID
- 407338
- Make
- FORD
- Model
- ESCORT
- Model Year
- 2001
- Component
- SUSPENSION
- Incident Date
- Sep 15, 2002
- Date Received
- Jun 26, 2003
- Data As Of
- Sep 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
WHILE DRIVING THE STEERING BOLT BECAME LOOSE WHICH CAUSED THE STEERING WHEEL TO JUMP AROUND. THIS MADE IT DIFFICULT FOR THE CONSUMER TO STEER THE VEHICLE. *NLM WHEN AT A STOP LIGHT OR AT IDLE, THE VEHICLE WOULD VIBRATE BADLY AND THE CONSUMER HAD TO PLACE THE VEHICLE IN NEUTRAL. WHEN THE WINDOWS WERE HALF WAY DOWN, THEY WOULD RATTLE TERRIBLY. THE CONSUMER WAS CONCERNED THEY MAY SHATTER. THE HEADLIGHTS BOUNCED AROUND AT NIGHT, ON THE VEHICLE IN FRONT OF THE CONSUMER AND HAD BEEN CONFRONTED ABOUT THE DISTRACTION. FORD SAID IT WAS NORMAL. THE VEHICLE HAD BEEN IN FOR THE VIBRATION SINCE PURCHASE. THE MOTOR MOUNTS IN THE VEHICLE WERE CHANGED FOR A SECOND TIME. *SCC *JB
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.