Complaint 364785

Complaint Summary

POWER TRAIN:AUTOMATIC TRANSMISSION

Owner Narrative

WITHOUT WARNING, THE TRANSMISSION COMPLETELY FAILED. I LOST ALL ABILITY TO MOVE IN ANY OF THE FORWARD GEARS, AND STRUGGLED TO GET THE CAR TO THE SIDE OF THE HIGHWAY. ON THE SHOLDER, I DISCOVERED I COULD ONLY MOVE IN REVERSE, ALL OF THE FORWARD GEARS WERE INOPERABLE. THE CAR WAS TOWED TO LEEMYLES, AND THEY PERFORMED $2,200 IN REPAIRS. THIRTY DAYS LATER, THE TRANSMISSION COMPLETELY FAILED AGAIN, FORTUNATELY LEEMYLES HONORED THEIR WARRANTY AND PERFORMED ANOTHER COMPLETE REPAIR. IT IS NOW WORKING, BUT I AM AFRAID. I HAVE SEARCHED THE WEB AND DISCOVERED THAT THIS PARTICULAR TRANSMISSION HAS A DOCUMENTED HISTORY OF FAILURE. I REQUEST THE NHTSA REVIEW THIS COMPLAINT, COUPLED WITH WHAT I SUSPECT ARE A LARGE QUANTITY OF SIMILAR COMPLAINTS, AND FORCE FORD TO REIMBURSE ME FOR THE EXPENSES I INCURRED IN REPAIRING THIER FAULTY MACHINERY.*AK

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.