Complaint 360689

Complaint Summary

TIRES

Owner Narrative

THE DRIVER AT THE TIME OF THE OCCURRENCE:[XXX]. HE INDICATED HE HAD BEEN DRIVING FOR 6 HOURS ON INTERSTATE 70 AT 65 MPH ON A HOT DAY IN UTAH. THEY HEARD A FLOPPING SOUND AND FELT A VIBRATION AND APPARENTLY PULLED OVER TO INVESTIGATE. NONE OF THE 4 PEOPLE ON BOARD WERE HURT AND THERE WAS NO ACCIDENT. THE TIRES ON THE VEHICLE ARE FIRESTONE STEELTEX RADIAL R4S. THE VEHICLE IS A 29' 2000 WINNEBAGO MINNIE CLASS C MOTOR HOME ON A FORD F-450 CHASSIS. THE VIN#: [XXX]. THE TIRES ON THE VEHICLE ARE ORIGINAL EQUIPMENT. VEHICLE HAD APPROXIMATELY 16,500 MILE ON IT. THE TIRES ON THE VEHICLE ARE FIRESTONE STEELTEX RADIALS R4S. THE DOT#: VD1L 1XD 339. THE TIRE SIZE: LT 225/75R16 M/S. THERE IS A SMALL STICKER ON THE INSIDE OF THE TIRE WHICH READS: 6009-483. IT WAS LOCATED ON THE INBOARD SIDE OF THE RIGHT REAR. THE OWNERS OF THE TIRE STILL HAVE THE TIRE. THE OWNERS CONTACTED A FIRESTONE SERVICE CENTER IN DENVER. THE CENTER INDICATED IT WAS A TIRE SEPARATION MOST LIKELY CAUSED BY UNDERINFLATION AND A POSSIBLE OVERWEIGHT CONDITION. THE CENTER OFFERED TO ADJUST FOR MILEAGE AND REPLACE THE TIRE. THE CENTER INDICATED ONE OF THEIR TECH'S WOULD INSPECT THE TIRE THEN DESTROY IT OR SEND IT TO THEIR RESEACH PEOPLE FOR FURTHER ANAYLSIS. THE OWNER ELECTED NOT TO GIVE THEM THE TIRE AT THAT TIME UNTIL THE NHTSA WAS CONTACTED IN CASE THEY WANTED TO SEE THE TIRE THEMSELVES. THE OWNERS ALSO HAVE PICTURES OF THE TIRE IF THE NHTSA WANTS TO SEE THEM IN LIEU OF PHYSICALLY INSPECTING THE TIRE. THE OWNERS WOULD LIKE TO KNOW WHAT IF ANYTHING THE NHTSA WOULD LIKE TO DO SO THAT THE TIRE CAN BE RETURNED TO FIRESTONE FOR A REPLACEMENT. THE OWNERS OF THE VEHICLE (TLT INC.) ARE THE ONES WHO ARE FILLING OUT THIS FORM AND THE ONES WHO SHOULD BE CONTACTED.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.