Complaint 2240257

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

Fuel Pump complete failure. No warning lights, etc. Went out at a stoplight. Vehicle restart was random and would run for only a few seconds. Luckily wasn't in the middle of intersection, but was a busy road, I was in left turn lane and created safety issue. I had warning flashers on but still caused a concern of getting hit. I kept seat belt on and called and got tow truck. Took it to Dodge dealer, they confirmed vehicle would not run long enough to move. Fuel pump failure. Upon my own investigation, the issue appears common and is due to a bad fuel pump wiring harness that arcs and cause burn out and has potential heat/fire. The new pump that was installed came with a new wiring harness that changes the wiring to correct this. Less than 8,000 miles but since 17 years old, not covered by warranty. $1600 out of pocket for me for a potential safety issue they know about.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.