Complaint 2239929

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

1. The fuel delivery/fuel pressure system is malfunctioning. The vehicle has experienced fuel-pressure related diagnostic trouble codes, loss of power, stalling, and limp mode. The fuel pressure sensor was replaced, but the same diagnostic codes and symptoms continued. The symptoms are consistent with the fuel delivery module/fuel pump defect described in NHTSA recall 25V586. The vehicle and affected components are available for inspection upon request. 2. The vehicle repeatedly enters limp mode and has experienced loss of power, stalling, and severe shifting problems, especially with low fuel. I have had to drive 20–30 miles on the freeway while unable to accelerate or shift normally, nearly causing multiple accidents around traffic and semi-trucks. I regularly transport my family and children, greatly increasing the safety risk from an unexpected loss of power or stalling. 3. No. The problem has not been reproduced or confirmed by a dealer or independent service center. However, the vehicle has experienced repeated loss of power, stalling, limp mode, and shifting problems, along with the same two fuel-pressure related diagnostic trouble codes. The fuel pressure sensor was replaced, but the codes and symptoms remained. 4. No. The vehicle has not been inspected by the manufacturer, police, or an insurance representative. 5. Yes. The check-engine light appeared with codes P018D and P018B. The vehicle subsequently experienced limp mode, loss of power, stalling, and severe shifting issues, especially with low fuel. Replacing the fuel pressure sensor did not resolve the codes or symptoms.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.