Complaint 2239856

Complaint Summary

VISIBILITY/WIPER

Owner Narrative

Windshield is leaking water/rain inside vehicle. I have it at All American Ford Old Bridge,NJ, for 15 days now and they want to charge me portion $256.76 plus tax. BUt, the Bronco has recall 222c12 or 25C52. I was willing to pay not knowing that there as a recall but they said if it breaks or cracks or chips while doing work they are not responsible to cover new windshield. please advise. They show on Ford recall website the recall complete, but my windshield was never removed, resealed and reinstalled. So that is a lie/fraud on All American Ford part. Please help. I have 2 other major issues with Bronco as well which are recalls that they made me pay for or did not resolve as of yet. I already paid for a middle roof panel and now front passenger roof panel must be replaced (recall 26S32) and they say it is not part of recall. And, the safety concern is the car just turned off on major highway 2 different episods one in May on NJ Turnpike I was almost hit from behind and the other was on Route 35 in Seaside Park, NJ in August. Same dealership said they can't experience it so they cannot diagnose and repair it. It is the fuel pump/loss of power issue #26V236000. the car has to be restarted and there is no warning. I am very worried about this.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.