Complaint 2239717
2018 HONDA CIVIC • UNKNOWN OR OTHER • incident Aug 4, 2026
- Complaint ID
- 2239717
- Make
- HONDA
- Model
- CIVIC
- Model Year
- 2018
- Component
- UNKNOWN OR OTHER
- Incident Date
- Aug 4, 2026
- Date Received
- Aug 26, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
On August 11, 2026, AutoNation Honda Lewisville confirmed that my A/C Condenser and Compressor Shaft Seal failed and required replacement under Hondaâs extended warranty (Extension 6A5). However, they identified that the evaporator coreâa component within the exact same pressurized loopâfailed concurrently due to pipe corrosion, contamination, and pressure imbalances caused by the acknowledged defective parts. AC for this vehicle is already having 10 years for 2 problems condenser seal and compressor shaft seal was leaking. But this issue caused the evaporator core to corrode and hence evaporator core had to be replaced. Honda dealer charges 2600 dollars for this repair. Please open a recall for entire AC system and do not let go Honda unaccountable for such a huge problem with this 10th generation civic. Please have them cove the evaporator core in the AC warranty that is extended for 10 years. Vehicle is a safety hazard to be driven in 110 F heat and is dangerous with AC system fails, there is no other option but to repair such and issue and customer has to foot the bill of 2600 dollars. Please help.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.