Complaint 2239434

Complaint Summary

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Owner Narrative

I was required to complete the recall 24E12 on my 2018 ford F 150 2.7L eco boost XLT. Upon completion the check engine light comes on. I looked into this and this is an ongoing problem with the emissions recall . I scanned for a code and P0430 is coming up. (Catalyst System). I contacted the dealership and ford corporate and they will not help assist in resolving this issue. I explained my vehicle was working fine until the mandatory emissions recall was completed and that under the good will assistance I should be covered for Some compensation fixing this vehicle. I was denied any additional help. I as a loyal customer for many years don’t believe that it is my responsibility to pay a full bill for a new converter when it was their recall that caused the issue on an already perfectly fine vehicle.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.