Complaint 2239295
BRUNO SCOOTER LIFTS (ALL) • EQUIPMENT • incident Aug 17, 2026
- Complaint ID
- 2239295
- Make
- BRUNO
- Model
- SCOOTER LIFTS (ALL)
- Component
- EQUIPMENT
- Incident Date
- Aug 17, 2026
- Date Received
- Aug 25, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
EQUIPMENT
Owner Narrative
The contact owns a 2025 Kia Carnival with an external Harmar Swing Away Lift, Model Number: AL100, with a mobility scooter attached. The contact stated that while driving approximately 65-70 MPH, after driving for two hours on [XXX] approaching Grand Rapids, Michigan, there was an abnormal sound coming from the vehicle, and the driver became aware that the scooter had detached. The driver was able to pull over and became aware that the scooter was in the left bound lane. Other vehicles had to swerve to avoid a crash. Another driver was able to assist with securing the scooter on the vehicle. After the failure, the contact noticed there was a four-inch gap on the lift while lying on a flat surface. The lift was taken to the installer, who confirmed that the lift was working as designed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another local dealer for further inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.