Complaint 2238596

2024 RAM 2500 • SERVICE BRAKES, HYDRAULIC • incident Nov 24, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2238596
Make
RAM
Model
2500
Model Year
2024
Incident Date
Nov 24, 2025
Date Received
Aug 24, 2026
Data As Of
Sep 1, 2026

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

The contact owns a 2024 Ram 2500. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact had to pump the brake pedal several times to stop the vehicle. The vehicle was taken to the dealer for an oil change, and the contact informed the dealer of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the issue. The failure mileage was approximately 15,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.