Complaint 2237534
2017 RAM 3500 • SERVICE BRAKES • incident Nov 28, 2024
- Complaint ID
- 2237534
- Make
- RAM
- Model
- 3500
- Model Year
- 2017
- Component
- SERVICE BRAKES
- Incident Date
- Nov 28, 2024
- Date Received
- Aug 20, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
I own a 2017 Ram Laramie Longhorn dual-rear-wheel truck with an open recall (NHTSA Campaign 24V896000, Chrysler code C4B) that was issued in November 2024. The dealership has no parts available and RAM Customer Care recommends a "service part" which is also not available. Confirmation from the dealership involves leaving my truck at the service center for several days with no loaner car, which I can not afford to do for work. I am having intermittent warning lights for my Anti-lock Braking System and Traction Control which are directly associated with the above-mentioned recall. I often tow with this vehicle and this issue is now an active safety system problem associated with the recall that makes this vehicle dangerous to drive if the hydraulic unit fails while towing or when driving, the safety systems of Traction Control, Anti-lock Braking System, and Electronic Stability Control will not function. Please help.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.