Complaint 2237095
2023 RAM PROMASTER • STEERING • incident Jul 16, 2026
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STEERING
Owner Narrative
Vehicle wheel would suddenly jerk when driving. Video of steering wheel doing this was taken while parked. The suddenness of this created immediate dangers to the driver and any around due to the unpredictability of the steering. Vehicle was brought to a dealer/service center where they diagnosed a corroded wire harness that required the entire steering rack to be replaced. There were no warnings or dash lights on. Vehicle is still at the service center four weeks later because the wire harness is unavailable and the vehicle cannot be safely driven.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.