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Complaint 2236979

2023 RAM PROMASTER • STEERING • incident Aug 11, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2236979
Make
RAM
Model
PROMASTER
Model Year
2023
Component
STEERING
Incident Date
Aug 11, 2026
Date Received
Aug 19, 2026
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

The Electronic Power Steering (and EPS Module) failed, making it incredibly hard to steer especially at low speeds. Dealer confirmed that the power steering rack has failed. All power steering features and lights came on, rendering the vehicle inoperable while driving doen the road. This is a serious safety concern.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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