Complaint 2236564

Complaint Summary

SUSPENSION

Owner Narrative

Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. Driving a vehicle without proper front end alignment can cause premature tire wear contributing to tire failure and/or pulling to the right or left contributing to a possible accident condition. The manufacturer is refusing to pay for the replacement parts/repairs that, but for the recall remedy, would be necessary.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.