Complaint 2235778
2020 HONDA CR-V • UNKNOWN OR OTHER • incident Aug 15, 2026
- Complaint ID
- 2235778
- Make
- HONDA
- Model
- CR-V
- Model Year
- 2020
- Component
- UNKNOWN OR OTHER
- Incident Date
- Aug 15, 2026
- Date Received
- Aug 15, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The back glass shattered. I got into the car and shut the door. There was a loud pop and when I looked in the rearview mirror the back glass had shattered. There was nothing against the glass. It had not been in an accident. I was not aware of any issue with the back window shattering. I have read up on this and there seems to be other car owners that this has happened to. I feel lucky that I was not driving and especially with my grandson in the car. Yes it is tempered glass but if I had been driving the glass pieces could have blown back into the car. My insurance is paying for the replacement for free but it goes as a glass claim against me. I tried calling Honda but they are not open on Saturday. I sent them an email. I called my local Honda dealer but the service department does not answer. Now I do not feel safe driving my car. I thought that Honda was a reliable company and sold reliable cars. I do not feel that way any longer.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.