Complaint 2234869

2022 RIVIAN R1T • Insert, Padding • incident Mar 13, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2234869
Make
RIVIAN
Model
R1T
Model Year
2022
Component
Insert, Padding
Incident Date
Mar 13, 2026
Date Received
Aug 12, 2026
Data As Of
Sep 1, 2026

Complaint Summary

Insert, Padding

Owner Narrative

After gently removing the fabric cover of our Cybex Eternis S All-In-One car seat to wash it according to the manufacturer's care instructions, and then putting the cover back on, the car ride immediately following, the red plastic pieces designed to hold the cover in place completely snapped off. This structural failure exposed two sharp, unshielded metal screws directly in the child's seating area. Because these screws were left fully exposed by the broken plastic, they created an immediate laceration hazard. As a direct result of this defect, my young daughter's leg was cut by the exposed screws while using the seat.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.