Complaint 2233583

Complaint Summary

POWER TRAIN

Owner Narrative

The transmission is failing. It is a known issue. 2018 Ford F150 Lariat. The transmission shifts very hard; it's slipping out of gear. It is getting stuck in gears and not shifting as it should. It is flaring when shifting gears. My safety is at risk because I never know when the vehicle is going to move if I am stopped. It could happen in the middle of an intersection; it could go out when I'm going at highway speeds. Yes, the problem has been confirmed by a Ford dealer. The component has not been inspected by anyone on my personal vehicle except by the Ford technician at a local dealership. There were no warning lamps or messages. At first, when you would pull out for the first time of the day, it would have a little trouble shifting through 3rd and 4th gear for the first few minutes, then it was fine the rest of the day. Now it is slipping out of gears, shifting hard, missing shifts, banging when shifting gears, flaring when shifting gears, getting stuck in gears. I did not know this was an issue before buying the vehicle. After it started occurring, I looked it up, and this is a VERY widely known issue with this Ford 10R80 transmission in multiple models of their vehicles, and they REFUSE to recall them. This is an incredible safety issue, as the vehicle can slip out of gear or randomly change to the wrong gear at any time and make the driver lose control of the vehicle.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.