Complaint 2231944
2018 RAM 3500 • SERVICE BRAKES • incident Aug 3, 2026
- Complaint ID
- 2231944
- Make
- RAM
- Model
- 3500
- Model Year
- 2018
- Component
- SERVICE BRAKES
- Incident Date
- Aug 3, 2026
- Date Received
- Aug 3, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
NHTSA Recall #: 24V-896 Dogde Recall #: C4B Dodge Part #: 68143491AB HCU My complaint is because the I have tried to get this recall done a two separate dealers and it can't be done. Both service departments have told me the same things, the part # that is supposed to be the recall item has been taken out of inventory and the dealer can't get the part. This I believe happened in 2024. There is no current inventory part number to handle the HCU recall putting my vehicle in limbo. The dealer said this isn't the first experience with the problem. My truck has 15k original miles and I have ABS and Brake warnings flashing at me and 2 dealerships have confirmed that there is no current replacement part to order to do the recall. Dealerships: [XXX] in [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.