Complaint 2228949

2020 FORD EXPLORER • ENGINE • incident Jul 6, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2228949
Make
FORD
Model
EXPLORER
Model Year
2020
Component
ENGINE
Incident Date
Jul 6, 2026
Date Received
Jul 24, 2026
Data As Of
Aug 1, 2026

Complaint Summary

ENGINE

Owner Narrative

I drove to work with no issues, lights or warnings. I parked and worked for 7 hours. Upon leaving and cranking the engine, it immediately showed overheated and went into limp mode. I drove it less than 100Ft, parked and called for a tow. There was no puddles or other indications of an issue. Upon towing to the closest dealership, I was informed the oil cooler failed putting coolant into the oil and "scorching" the engine and I need an entire new engine. The dealership confirmed there wouldn't be any warning lights of this happening.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.