Complaint 2228270
2018 RAM 3500 • SERVICE BRAKES, HYDRAULIC • incident Nov 15, 2024
- Complaint ID
- 2228270
- Make
- RAM
- Model
- 3500
- Model Year
- 2018
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- Nov 15, 2024
- Date Received
- Jul 22, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds and depressing the brake pedal, the brake pedal became firm. The contact stated that the traction control and ABS warning lights were illuminated. The contact continued driving the vehicle, and the brake pedal operated normally. The vehicle was taken to a dealer, where it was diagnosed and determined that the hydraulic control unit needed to be replaced; however, parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.