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Complaint 2227284

2023 RAM PROMASTER • STEERING • incident Jul 9, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2227284
Make
RAM
Model
PROMASTER
Model Year
2023
Component
STEERING
Incident Date
Jul 9, 2026
Date Received
Jul 20, 2026
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving approximately 65 MPH, the message “Power Steering Service” was displayed with a high-pitched whining sound coming from underneath the hood and the dashboard. The vehicle was taken to the dealer, who diagnosed that the steering gear EPS module and jumper harness needed to be replaced, and the vehicle needed an alignment. The vehicle was not repaired. The contact researched online and associated the failure with NHTSA Action Number: PE26002 (Steering, Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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