Complaint 2226839

2020 HONDA CR-V • SERVICE BRAKES • incident Jun 15, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2226839
Make
HONDA
Model
CR-V
Model Year
2020
Component
SERVICE BRAKES
Incident Date
Jun 15, 2026
Date Received
Jul 17, 2026
Data As Of
Sep 1, 2026

Complaint Summary

SERVICE BRAKES

Owner Narrative

I have experienced four instances of my vehicle braking (two very extreme) when nothing was nearby or in front of my vehicle. Two of these happened when passing through an intersection, but no other vehicles were nearby. Fortunately, no one was following close behind during two occasions, or I would have been rear ended. I mentioned this today while having my car serviced at the dealership(White’s Auto Mall in Hopkinsville, KY) but they wanted to charge me 207.00 for an inspection, which I didn’t think I should be responsible for paying. I have researched and found “phantom braking” to be a problem in my vehicle make and model.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.