Complaint 2225020

Complaint Summary

ENGINE

Owner Narrative

The part that is affected is the engine/transmission. When the temperature outside reaches approximately 45 degrees Fahrenheit, the engine seizes upon starting and it will not engage in gear until it is warmed up. That's take anywhere from 5-10 min. If its not fully warmed and you try to go in reverse or drive forward, the car does a hard jump and jerk rendering the vehicle hard to steer . The engine seizes in the cold making it dangerous also, if you were in an emergency situation you would not be able to move your vehicle. It has been to the Ford dealership several times. A complaint filed with Ford motor company and the issue is still NOT fixed. Parts were fixed in the engine but the problem still exists. I live in [XXX] where its cold 6-7 mints out of the year, especially overnights the temps go below 45. I would like this issue addressed and fixed properly with a new engine, but Ford has not done even given the amount of times its been in their shop with the same issue They had my car for a month and still didnt fix it properly. Its an unsafe vehicle to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.