Complaint 2221967

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

The contact owned a 2007 Hummer H3. The contact stated that while the vehicle was parked, the AC was turned on, and the contact became aware of smoke entering the cabin of the vehicle. The smoke was coming from the front passenger's side underneath the dashboard. The AC was turned off, and the smoke ceased. The contact exited the vehicle and went into the store. The contact exited the store and was informed by a shopper that the vehicle was on fire. The vehicle was unoccupied. The fire was coming from underneath the hood of the vehicle. The Fire Department arrived on the scene and extinguished the fire. The Fire Inspector informed the contact that the fire was a thermal event related to HVAC wiring. In addition, the contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The vehicle was destroyed. The charred remains of the vehicle were towed to a local tow yard. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 197,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.