Complaint 2219394

2023 RAM PROMASTER • ELECTRICAL SYSTEM • incident May 21, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2219394
Make
RAM
Model
PROMASTER
Model Year
2023
Component
ELECTRICAL SYSTEM
Incident Date
May 21, 2026
Date Received
Jun 24, 2026
Data As Of
Sep 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

2023 RAM ProMaster VIN [XXX]. NHTSA Recall 25V-720 / FCA 67C Cooling Fan Fire Risk. Dealer : Landmark Chrysler Dodge Jeep Ram FIAT Of ATLANTA .. ( 5745 Peachtree Blvd Chamblee GA - 30341 confirmed BCM failed due to recall. THINKCAR 05/25/2026: "B1081-86 ECM Fire Protection Strategy Failure - Active". FCA refused free recall repair, demanded customer pay. Vehicle at dealer since 05/21/2026, 30+ days, no loaner. I paid $571.73 battery on 06/03/2026 and dropped at dealer. FCA violating 49 U.S.C. 30120. Request NHTSA force FCA to repair BCM free, reimburse $1001.73, provide loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.