Complaint 2217862
2024 RAM 3500 • ELECTRICAL SYSTEM • incident Nov 21, 2025
Crash
No
Fire
No
Injuries
1
Deaths
0
- Complaint ID
- 2217862
- Make
- RAM
- Model
- 3500
- Model Year
- 2024
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Nov 21, 2025
- Date Received
- Jun 19, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents. This truck has been in 2 different Dodge dealer service departments multiple times for the same failures. After repairs were performed, the same failures occurred on the way home from the dealer. The PTC heater grid sits INSIDE of the HVAC airway. I am now experiencing multiple adverse medical symptoms from these exposures.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.