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Complaint 2209076

2023 RAM PROMASTER • STEERING • incident May 21, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2209076
Make
RAM
Model
PROMASTER
Model Year
2023
Component
STEERING
Incident Date
May 21, 2026
Date Received
May 22, 2026
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

The vehicle experienced a loss or severe reduction of power steering assist. The steering became very difficult to turn, creating a safety concern while operating or maneuvering the vehicle. The issue appears to involve the electric power steering system, steering rack/rack-and-pinion, and/or related electrical harness or connector. The problem occurred on or about 05/21/2026 at approximately 49000 miles.While driving. The vehicle was inspected by dealer, The diagnosis was harness/connector issue, corrosion/water intrusion, power steering module connector issue. The repair estimate/repair involved $4800. I am concerned this may be related to NHTSA investigation PE26002 involving 2022–2023 Ram ProMaster power steering assist failure and possible water intrusion into the power steering module connector.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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