Complaint 2206791

Complaint Summary

ENGINE

Owner Narrative

Last July my car was overheating and breaking down as I was driving on I4 to work one morning which it overheated and broke down which was the precursor the last time My engine blew in December 2024 which the engine was already repaired January 2022 (Dumphy Ford,Pa), December 2022 (Tropical Ford, Fl) then I got notices there is a recall with the oil pump and belt since February 2023 however the remedy parts were not available and kept getting notices that the parts would be in by fall 2024 then it kept getting pushed back when they would be available, meanwhile my car broke down again July 2024 which the engine needed to be replaced and was covered because oil and coolant was leaking into the engine due to the recall and they still didn’t have parts available and then car broke down again December 2024 which Tropical Ford covered because the recall parts were still not available. So in July 2025 they attempted to fix it and I picked it up and it overheated again and they kept it till September 2025 and fixed a bunch of things like transmission, recall and other things and now the car began to overheat again and took it to [XXX] and now they are saying the engine is blown again… I believe the recall failed and I shouldn’t have to pay for the 5Th engine replacement INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.