Complaint 2205855

2014 FORD C-MAX • ELECTRICAL SYSTEM • incident May 1, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2205855
Make
FORD
Model
C-MAX
Model Year
2014
Component
ELECTRICAL SYSTEM
Incident Date
May 1, 2023
Date Received
May 12, 2026
Data As Of
Sep 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

For the last couple of years I've had a problem with the backup camera it goes out randomly sometimes the picture turns upside down sometimes it's just a black screen sometimes there is a thing that says see the dealer. It's intermittent it's unexpected and other Ford years have been recalled for the same problem but for whatever reason they're not including my 2014 in the recall. I just had someone come pick up my car for another service and I had to warn them that it doesn't work so it doesn't surprise that. If you pretend it doesn't exist then you can use your observations as we were taught but if you are expecting a backup camera to keep you safe it is unreliable glitchy and unsafe

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.