Complaint 2198379
2024 RAM 2500 • SEAT BELTS • incident Jan 1, 2025
- Complaint ID
- 2198379
- Make
- RAM
- Model
- 2500
- Model Year
- 2024
- Component
- SEAT BELTS
- Incident Date
- Jan 1, 2025
- Date Received
- Apr 20, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
SEAT BELTS
Owner Narrative
The drivers side front seat belt stopped retracting. It was fixed when the warranty was good. I also reported the passenger side, later wasn't retracting. It retracted fine when the dealer had it so they didn't do anything with it. Now the warranty is up and it's hardly ever retracting but they want me to pay for it even thought I reported it when the warranty was good. Also, the driver's side seat belt doesn't always latch. You have to shove it in several times sometimes before it clicks. Sometimes you think it's in and it will unhook later while you're driving down the road.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.