Complaint 2197956
2022 RAM 3500 • POWER TRAIN • incident Apr 16, 2026
- Complaint ID
- 2197956
- Make
- RAM
- Model
- 3500
- Model Year
- 2022
- Component
- POWER TRAIN
- Incident Date
- Apr 16, 2026
- Date Received
- Apr 18, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
While travelling in Southern California, I came to a stop to enter I8 on ramp. When I tried to start down the on ramp the truck didnât want to move and a check engine light came on. The truck went into limp mode so would travel slowly along. I called Mango Auto who could diagnose it the following morning. I did not make it to the shop before the transmission failed completely and the truck wouldnât move leaving me in traffic in a dangerous spot. Eventually I was towed to the shop in Yuma AZ. They diagnosed it as a complete transmission failure requiring a $10,000 replacement. FCA has issued an extended warranty, but my mileage is 16700 miles over. FCA has a technical bulletin on the issue with the Austin transmission, but has not but should have issued a recall. This failure To issue a recall left me stuck in a dangerous situation and could have resulted in a crash.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.