Complaint 2192658

Complaint Summary

SUSPENSION

Owner Narrative

My 2023 Lincoln Aviator has a grinding noise when I back up. Also a rattle has begun at all speeds. I had vehicled check and the axles were found to be totally rusted. Prior to having it towed to the detail i did some research and found the following -- A 2023 Lincoln Aviator recall regarding a "rusted" or breaking axle generally refers to a serious issue where the rear axle bolt can fracture, causing the rear subframe to disconnect, potentially leading to a loss of control or rollaway . This issue often stems from stress corrosion, prompting recalls for subframe inspections and repairs. [XXX] +4 Key Information regarding 2023 Lincoln Aviator Recalls: Safety Risk: A fractured rear axle bolt can cause the axle to disconnect, causing sudden power loss, severe vibration, and increased crash risk. Scope: While often associated with the 2020-2022 Ford Explorer/Aviator, owners should check for 2023 model year issues relating to rear axle subframe integrity. What to Do: Visit the official Lincoln Recall Page and enter your 17-digit Vehicle Identification Number (VIN) to check for this or other active recalls. Repair: Authorized Lincoln Dealerships will inspect the axle bolt and rear subframe, performing necessary repairs at no cost to the owner. I had vehicle towed to dealer and was told that there is no recall for this issue. see video link of axles. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.