Complaint 2191955

Complaint Summary

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Owner Narrative

The contact owns a 2024 Jeep Wrangler. The contact stated that the radio and navigational system became inoperable when entering the address, name, or phone number. The information was entered, but the data disappeared. The system displayed random information, and the locations were not being saved. No warning lights were illuminated. The vehicle was taken to a local dealer on four occasions, who was unable to duplicate the failure. The dealer suggested the issue might be with the cell phone. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.