Complaint 2184708
2022 GRAND DESIGN REFLECTION • UNKNOWN OR OTHER • incident Sep 1, 2025
- Complaint ID
- 2184708
- Make
- GRAND DESIGN
- Model
- REFLECTION
- Model Year
- 2022
- Component
- UNKNOWN OR OTHER
- Incident Date
- Sep 1, 2025
- Date Received
- Mar 10, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
2023 RV unit experienced front cap cracking through complete cap. Grand Design stated it was a paint issue and would not warranty the damage. 2025 RV unit experienced exact same front cap cracking throughout the cap, side corners of cap and front side seam separation of RV. Interior seam and trim separation greater than reasonable and customary for an RV of this age and quality build. Repair shops, experts, RV dealers have stated these are certain symptoms of frame flex and pin box inadequacy. The potential exists for further frame damage and catastrophic failure, especially while in motion. The damage continues to broaden and manifest to greater degrees as time progresses, from front cap to now seam separation and interior wall/trim separation.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.